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Kawawa Delivery information

When you purchase a product on any of our Kawawa platforms, we quickly process your order in several stages. Our aim is to get your order to you as soon as possible.

We vet and partner with trusted couriers who help us to deliver your order to your selected collection point.

Delivery Disruption 

We’re always sorry if we're late delivering your order. We know how disappointing and inconvenient it can be, and we do everything we can to stop it from happening.

We are committed to delivering your order within a very short period but in other cases we may experience unforeseeable disruptions on our delivery logistics which may end up affecting the delivery time of your order. In such cases we will contact you via either an email, text, notification or phone call to inform you of the status of your order.

If you're looking for information about when your order should arrive, you'll find everything you need to know below. This includes how we keep you up to date, and when we'd recommend getting in touch with us.

This table shows the different delivery options you can choose including the expected delivery time and when you will need to place the order:

Delivery option


When it arrives

Order by



Within five working days. 
Between 8am and 8pm.

Any time

Next Day


Next day (except holidays and Sunday) between 8am - 6pm

6pm (4pm, if you order on Saturday)

Nominated Day


The day you choose (except holidays and Sundays). Between 8am – 6pm




1.      These estimated delivery times do not apply to bulky products e.g. Furniture

2.      Other collection points may not be included by these next day & nominated day estimation times

Multiple Products

Kawawa Market is an open E-Commerce platform, which means that we have many sellers listing and selling their products on our site. One of the most exciting features of our Kawawa platforms is that you can seamlessly buy products of your interest from different sellers all at the same time with no hassles and all at your own convenience. So, When your order consists of multiple products, we may deliver the products separately as they are more likely coming from different sellers